WebMCP tools

Resolve exposes business capabilities as structured tools rather than asking an agent to guess the interface.

8 tools registered on this websiteCurrent imperative API target: document.modelContext

get_customer

Get Customer

Read customer profile and account status for the current support investigation.

read

search_orders

Search Orders

Search a customer’s recent orders by status and return matching order summaries.

read

get_order

Get Order

Retrieve full order details and line items for a specific order.

read

get_shipping_status

Get Shipping Status

Retrieve carrier, delivery state, signature, timestamp, and latest shipment location.

read

check_delivery_issue

Check Delivery Issue

Analyze whether a delivered order is plausibly missing based on shipment facts and the customer report.

analysis

check_support_eligibility

Check Support Eligibility

Check whether a reported delivery issue qualifies for a support action and whether confirmation is required.

analysis

create_support_case

Create Support Case

Create a delivery investigation case after the customer has explicitly confirmed the action.

action

cancel_order

Cancel Order

Cancel an eligible processing order. This changes order state and requires explicit customer confirmation.

high

Tool registration example

await document.modelContext.registerTool({
  name: "get_order",
  title: "Get Order",
  description: "Retrieve full order details...",
  inputSchema: {
    type: "object",
    properties: { order_id: { type: "string" } },
    required: ["order_id"]
  },
  annotations: { readOnlyHint: true },
  execute: async ({ order_id }) => {
    return JSON.stringify(await getOrder(order_id));
  }
});